Privacy Policy

1. Introduction

Welcome to Single Founder Company ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit singlefoundercompany.com and use our services. It also describes the third-party tools and services we use to operate our business, run advertising, and track affiliate referrals.

2. Information We Collect

We may collect information about you in the following ways:

• •Personal Data: Name, email address, and payment information when you make a purchase.
• •Usage Data: Pages visited, time on site, clicks, scroll depth, and interaction events collected via analytics tools.
• •Device Data: IP address, browser type, operating system, and approximate geographic location.
• •Behavioral Data: Session recordings, heatmaps, and mouse movements collected via Hotjar for UX improvement.
• •CRM / Contact Data: Name and email submitted via contact or lead forms, stored in HubSpot.
• •Advertising Data: Ad interaction data collected by Google Ads and Twitter/X Ads pixels for conversion tracking and remarketing.
• •Affiliate Referral Data: If you arrive via an affiliate link, an endorsely_referral identifier is stored in a cookie and localStorage for up to 90 days to attribute any purchase to the referring affiliate.
• •Communications: Messages you send us via contact forms or email.

3. How We Use Your Information

We use the information we collect to:

• •Process and fulfil your purchases and manage your subscription via Stripe
• •Send you product updates, receipts, and important account notices
• •Respond to your enquiries and support requests (via HubSpot CRM)
• •Measure and improve website performance and user experience (via Google Analytics, Plausible, Hotjar)
• •Run and measure the effectiveness of paid advertising campaigns (via Google Ads, Twitter/X Ads)
• •Retarget previous visitors with relevant ads (via Google Ads remarketing, Twitter/X custom audiences)
• •Track and pay affiliate commissions for referred purchases (via Endorsely)
• •Comply with legal obligations

4. Third-Party Services We Use

We use the following third-party services that may collect, process, or receive personal data on our behalf. Each operates under its own privacy policy.

5. Sharing Your Information

We do not sell your personal information. We share data only with the third-party service providers listed in Section 4 above, which are necessary to operate our website, process payments, run advertising, and track affiliate referrals. Each provider is bound by their own data processing terms. We may also disclose information when required by law or to protect our rights.

6. Cookies and Tracking Technologies

We use cookies, pixels, local storage, and similar tracking technologies from the services listed above. These enable analytics, advertising, affiliate attribution, and session recording. You can manage your cookie preferences at any time. See our Cookie Policy for a full list of cookies, their purpose, and how to opt out.

7. Advertising and Remarketing

We run paid advertising campaigns on Google and Twitter/X. These platforms use cookies and pixels to track whether you visited our site after seeing or clicking an ad, and to show you relevant ads if you have previously visited our site (remarketing). You can opt out of personalised advertising via Google Ad Settings and Twitter/X Ad Preferences.

8. Affiliate Programme

We operate our own affiliate programme via Endorsely. If you arrive at our website via an affiliate's referral link (e.g. a link containing ?via=), an endorsely_referral identifier is stored in a cookie and localStorage on your device for up to 90 days. If you make a purchase during this period, the referring affiliate will receive a commission. This referral ID is passed to Stripe as subscription metadata solely for commission attribution.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Subscription and purchase records are retained for seven years for tax and accounting purposes. You may request deletion of your data at any time (subject to legal retention obligations) by contacting us.

10. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Payment processing is handled entirely by Stripe — we do not store card data on our servers. However, no method of transmission over the Internet is 100% secure.

11. International Data Transfers

Our service providers (including Google, HubSpot, Hotjar, Stripe, and Endorsely) may process your data in the United States and other countries. Where applicable, we rely on Standard Contractual Clauses and other lawful transfer mechanisms to ensure your data receives adequate protection.

12. Your Rights

Depending on your location (including rights under GDPR for EEA residents and CCPA for California residents), you may have the right to:

• •Access the personal data we hold about you
• •Correct inaccurate or incomplete data
• •Request erasure ("right to be forgotten") — subject to legal retention requirements
• •Restrict or object to certain processing
• •Data portability (receive your data in a machine-readable format)
• •Opt out of sale or sharing of personal information (we do not sell data)
• •Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at dharmendra@jagodana.org.

13. Children's Privacy

Our service is not directed to children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our service after changes constitutes acceptance of the updated policy.

15. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or how we handle your data, please contact us at dharmendra@jagodana.org